Gautam Singhania criticizes Lamborghini for not responding to customer complaints

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By: HT Auto Desk
, updated on: October 28, 2024, 14:52 pm

  • Industrialist Gautam Singhania had raised reliability concerns after test-driving the Lamborghini Revuelto in Mumbai.
Capable of accelerating from 0 to 100 kmph in 2.5 seconds, the Lamborghini Revuelto is also one of the most expensive offerings from the Italian brand.

Raymond Group Chairman and Managing Director Gautam Singhania, who is also known for his impressive car collection, has once again raised his guns against Lamborghini India, accusing company officials about the reliability issue with that supercar. Accused of not responding to their complaints, he went on trial earlier this month. lamborghini revuelto price He was referring to Rs 8.89 crore (ex-showroom) that reportedly belongs to him and which he claims he had taken delivery of the supercar 15 days before highlighting the incident that took place on Mumbai’s Trans-Habor Link Road. Because he was trapped.

Social-media platform on Sunday – Habor Link Road. He tweeted, “I am shocked by the arrogance of India Head @Agarwal_Sharad and Asia Head Francesco Scardaoni. No one even reached out to investigate what the customers were facing.”

Singhania has several display vehicles in the garage including a Maserati MC20, a Lotus Elise, a Pontiac Firebird transom, two McLarens and several Ferrari models. He also owns a Lamborghini Aventador SVJ. Earlier this month – on October 3, Singhania had claimed that the Lamborghini Revuelto he had taken for a test drive had developed an electrical fault despite it being a ‘brand new car’. He further said that he was stranded due to the issue, explaining how there were three occasions when he ran into problems with the supercar within 15 days of taking delivery of it.

In a tweet on October 16, Singhania had said that Lamborghini India and Asia leadership failed to reach out to him despite being an old loyal customer.

“It’s shocking that Lamborghini’s India head @agarwal_sharad didn’t even bother to call to find out what problem an old loyal customer was facing. Is the brand’s arrogance reaching another level?” He had tweeted.

Lamborghini is not the first automotive brand to face Singhania’s wrath. In 2015, after industrialist Yohan Poonawalla’s 2011 Porsche Cayenne Turbo caught fire in Mumbai, he urged Porsche to be more proactive in supporting customers. Poonawala’s driver was in the car at that time and he managed to escape safely.

Singhania had spewed venom against Maserati last year also. “Anyone who is thinking about buying a Maserati MC20 should talk to me before doing so. I have an idea that might surprise you,” he wrote, referring to a supercar that costs more than ₹3.69 crore (before taxes). “It is shocking that Maserati India is not willing to listen to a customer on the fundamental design flaws of its cars. Buyer beware.” He even said that the Maserati car was dangerous. “I really believe that the Maserati is a dangerous car and one can kill themselves in it. Indian authorities should take note of this.”

At the time, Maserati issued an official response. “Our team immediately addressed the technical concerns raised by Mr. Singhania’s team. We confirm that the specific technical concern raised is performing within its designed capacity and meets Maserati’s stringent quality standards. Although we take any issues or feedback seriously, we also stand behind the quality and reliability of our products. Therefore, we would like to reiterate that the car is in perfect condition,” the statement said.

HT Auto has contacted Lamborghini for an official response to the latest allegations made by Singhania. This copy will be updated upon receipt.

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First publication date: 28 October 2024, 10:10 am IST



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